Online Counseling for TCDRS Members

Online counseling is having a face-to-face counseling session with a TCDRS representative from the privacy of your home or office.  All you need is a computer or mobile device, and an internet connection.

During a session of online counseling, a TCDRS representative will:

  • Talk about retirement benefits

  • Provide personalized estimates

  • Review benefit payment options

All you need is a computer or mobile device, an internet connection and an appointment to get started.

No webcam required! Webcams are an option if you want the representative to see you during the session. But you can see your representative, and anything they share with you, without one.

 

Registration is as easy as 1, 2, 3!
  • Visit the Registration Page.

  • Pick a date and time for your appointment.

  • Follow the instructions in the confirmation email.

Once registration is complete, we’ll send an email confirmation with detailed instructions on how to access the session.

 

What others are saying:

“Extremely user friendly and easy to follow with the annotations.”


“It’s great that employees can do this at their convenience even on their cell phones and tablets.” 


“This is a great option if our employees aren’t able to sit with a rep in person during a visit.”

 

Register for an online, 30-minute counseling session today! Availability is limited. If you have any questions about online counseling, call TCDRS Member Services at 800-823-7782.

Please direct questions regarding Social Security, Medicare or any county-sponsored benefits, such as health insurance, to your local Human Resources Department.

 

Benefits Services

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