We’re Here for You

Give us a call or drop us a line if you have any questions.

Check out our FAQs for answers to common questions.

Send Us a Message

Please do not send sensitive information, such as your Social Security number, to us through email. For specific questions about your personal account or to make changes to your account information, please call our toll-free number.


Barton Oaks Plaza IV, Ste. 500

901 S. MoPac Expy.

Austin, TX 78746

Toll Free | 800-823-7782

Local | 512-328-8889

Fax | 512-328-8887

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Member Services

Our Member Services team is here to
answer any questions you have about
your retirement benefit.

Contact us by phone
7:30 a.m. to 6 p.m., CST, Mon.–Fri.
Se habla español.

Our building office hours* are
8:00 a.m. to 5:00 p.m., CST, Mon.–Fri.

Please call to schedule a walk-in appointment. You will need to present a valid ID upon arrival.

Para información en español, por favor visite TCDRS.org/Spanish.

*Due to road closures around the office related to Austin's Trail of Lights, the TCDRS physical office building will close at 4:30 p.m. Thurs., Dec. 8 - Wed., Dec. 21. All other TCDRS services will remain open for our regular business hours.

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Employer Services

For questions about plan administration,
management and more, reach out to your TCDRS
Employer Services Representative.

Contact us from
8 a.m. to 5 p.m., CST, Mon–Fri.

Call us at 800-651-3848

Read All About It

Visit our library to find a wealth of information about TCDRS, as well as answers to frequently asked questions.

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media inquiries

Please direct requests for information about TCDRS to: Hahn Public Communications


To submit an open records request, you may:

  • Send an email to: openrecords@tcdrs.org
  • Send a letter to us, or visit our offices at:
    Barton Oaks Plaza IV, Ste. 500
    901 S. MoPac Expy.
    Austin, Texas 78746

Details on the Public Information Act from the Texas Attorney General’s Office.