How To Find Us

  • ADDRESS
    Barton Oaks Plaza IV, Ste. 500
    901 S. MoPac Expy.
    Austin, Texas 78746-5928

  • Telephone
    Local: (512) 328-8889
    Toll Free: 800-823-7782
    Fax: (512) 328-8887

HOW CAN WE HELP?

TCDRS Member Services

 

Need Help?

Call Member Services at 800-823-7782.

We’re available Monday Friday, 7:30 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m., CST, until March 10, 2018. We also have Spanish-speaking representatives available to assist you.

Drop Us a Line

Use the form below for general questions about your TCDRS benefits. Please do not send sensitive information, such as your Social Security number, to us through email. For specific questions about your personal account or to make changes to your account information, please call our toll-free number.


WE’VE GOT ANSWERS

Got questions? Chances are you're not the first to ask. Our Member Services Team has provided answers to many of the questions frequently asked by members like you.

SEE COMMON MEMBER QUESTIONS

WE’VE ALSO GOT VIDEOS

Our video library for members provides clear, friendly information on important topics like being a new TCDRS member, qualifying for the Survivor Benefit for your family, planning for retirement and more.

CHECK OUT OUR VIDEO LIBRARY
LATEST NEWS FOR MEMBERS
02.01.18

New Look For TCDRS Annual Statements

When you receive your 2018 TCDRS Annual Statements next month, you’ll notice a brand new look . All the account information you ...

View article
02.01.18

FAQ: Can I Get A Loan From My TCDRS Account?

A: No, you cannot borrow from your TCDRS account. According to the TCDRS Act, the TCDRS benefit is “unassignable”, which mean...

View article

TOP PUBLICATIONS FOR MEMBERS

TCDRS Guide to Member Benefits
Reading Your 1099 for 2017

FORMS

Retirement Application

TCDRS-22

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Beneficiary Designation

TCDRS-06

Read More